In Ramadi, Michael Totten interviews Lieutenant Colonel Mike Silverman of the 3rd ID, who is greatly admired by his men:
Junior officers and enlisted men nicknamed him “the forty pound brainer,” and admire him for his guts as well as his head. “He went out and spent 12 hours a day in his hot tank,” during the battle of Ramadi one soldier said. “He risked getting blown up just like everyone else.” “I had served with him before,” said another. “When he told me he needed me in Ramadi, that was all I needed to hear. I mean, I didn’t have any choice because the Army gave me my orders, but that didn’t matter once I knew Colonel Silverman was out here.” “I’d do anything for that man,” said a third, “and I don’t like officers.”Here's an illuminating exchange:
“Do you ever meet anyone you suspect was an insurgent?” I said.Read the rest.“Yes,” he said. “I think some of the guys in the 2nd PSF battalion were insurgents, mostly nationalists who got tired of Al Qaeda. Some were Baathists or belonged to the 1920s Brigade. Al Qaeda started killing them off so they switched sides. One PSF guy in particular knows a little too much about taking IEDs apart. He knows exactly how to dismantle these things, as if he built them himself. I asked him how he knows so much and he said he used to be a TV repair man.” He laughed and shrugged. “But, hey, he’s on our side now. We call him the TV Repair Man and don’t worry too much about it.”
“Did the average Iraqi here switch sides or were most of them always against Al Qaeda?” I said.
“The average Iraqi post-Fallujah was not very happy with us being here,” he said. “If the insurgency only attacked Americans, the people of Ramadi would not have been very upset. But Al Qaeda infiltrated and took over the insurgency. They massively overplayed their hand. They cut off citizens’ heads with kitchen knives. The locals slowly learned that the propaganda about us were lies, and that Al Qaeda was their real enemy. They figured out by having dinner and tea with us that we really are, honest to God, here to help them.”

